Unpacking:
When first taken out of the packing and unrolled, the rug may have bulges that will prevent it from laying flat on the floor. This occurs due to tight rolling during shipment. It will disappear in a day or two. If the problem persists please put a heavy flat object on top of it for some time as it will help in solving the problem.

Shedding:
During initial use, you will notice some shedding of the wool pile. This is a common occurrence with any wool product and does not reflect on the actual wear ability of the rug.

Cleaning:
Vacuum regularly. Remove any grease spots with ordinary wool cleaning detergents. The frequency of cleaning varies according to the traffic the rug receives. Caked on dirt is difficult to remove, so you need to be careful to prevent this from happening.

Professional Cleaner:
You may have the cleaning done professionally, depending on your personal requirement and the state of the rug. Before getting professional help, make sure of certain things.

Be sure that the cleaner knows how to clean your particular type of rug. Cleaning a hand knotted or a hand-tufted rug is a lot different from cleaning wall-to-wall carpet! Inspect the rug with the cleaner. Note existing stains and damage before it is cleaned. Get a signed receipt and guarantee for the work to be done.

Spot Cleaning Instructions:
If you spill something on the rug, clean it immediately. This will help in preventing the stain from setting in. Remember, once the stain sets in, it becomes that more difficult to clean it.

Never rub a spill, as it forces the spill deeper into the rug. Always, blot with clean white cloth. Removing as much moisture from the spill as possible by blotting with a clean, white, absorbent cloth is the key.

Use luke warm water containing a wool cleaning liquid to remove any residual stain.

If water does not help, you can always use a solvent to remove a spill. Remember to pretest the solvent on a small area of the rug by applying a few drops, then blotting with a clean, white, absorbent cloth.

Always, use clean tap water to remove any residual cleaner, and absorb remaining moisture with dry towels. When dry, vacuum pile to restore texture.

   TECH Stain Remover is safe to use on area rugs

If the preceding steps do not help in proper cleaning of the rug, please send it to a reputable professional cleaner.

Area Rug Basics